PRIVACY POLICY
Thank you for accessing the website (the "Site") of Brass and Burl, Inc. ("Company", "we", "our" or "us"). At Brass and Burl, Inc., we are committed to protecting the privacy and security of your personal information. To learn more, please read our privacy policy that follows (the "Privacy Policy"). The Privacy Policy describes the types of personal information we may collect from you, how we may use this information and when (under certain circumstances) we may disclose this information. By visiting our Site, you accept the practices described in this Privacy Policy. We are not responsible for the content on, or privacy practices of, any non-BrassandBurl.com website to which this site links or that links to this site.
SECTION 1 - COLLECTION OF INFORMATION
We will not collect any personal information about you except when specifically and knowingly provided by you. Examples of such information are name, shipping and billing addresses, phone number, email address, credit card information and customer preferences data. Examples of ways in which we may collect such information from you include the following:
(i) Ordering. During the ordering process we will request certain information from you in order to allow us to fulfill your order and communicate with you about your order and this site and also for internal marketing purposes; and
(ii) Cookies. Like most websites, we use cookie technology throughout this site. A cookie is a small removable data file that is stored by your web browser on your computer. Cookies are used to provide customers with greater security, customized content, tracking of orders and shopping cart items. Customers who turn off cookies in their browser settings will not be able to shop from this Site. THIS SITE'S COOKIES DO NOT AND CANNOT INFILTRATE YOUR HARD DRIVE TO GATHER YOUR CONFIDENTIAL INFORMATION AND ARE NOT SPYWARE. You may configure your browser setting to turn off cookies; however this may affect the levels of functionality you experience on our site.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
SECTION 2 - CONSENT, REMOVAL & CORRECTIONS
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
How do I withdraw my consent?
If after opting-in you change your mind, you may withdraw your consent for us to contact you, and/or for the continued collection, use or disclosure of your information, by sending an email at any time to contact@brassandburl.com. Please indicate the nature of your request: (i) to correct or update your personal information; (ii) to stop sending emails to your email address; and/or (iii) to disable your account to prevent any future purchases through that account. Please clearly label the email subject line "Customer Information Removal/Corrections," and do not email your credit-card number or other sensitive information.
SECTION 3 - INFORMATION USE
We do not sell or rent information about our customers, and all information provided to us remains absolutely confidential, except that:
A. We may share aggregate or summary information regarding our customers with partners, advertisers or other third parties. This data will never identify you personally. B. We may share information with companies that provide support services to us (such as a web host, mailing house, printer or fulfillment company) or that help us market our products and services. These companies may need information about you in order to perform their services. These companies are not authorized to use the information we share with them for any other purpose. C. We will use your personal information to communicate with you about your orders and deliveries, and we may send you a confirmation email when you place an order with us. D. With your permission, we may send you emails about our store, new products and other updates. E. We may be required to disclose such information in response to subpoenas, court orders, requests from law-enforcement officials, or if we are otherwise required to disclose such information by law.
SECTION 4 - PRIVACY POLICY CHANGES
We may change our Privacy Policy from time-to-time. We encourage you to refer to this Privacy Policy page frequently so that you understand our current Privacy Policy. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
This Privacy Policy was last updated Jan 15, 2016.
SECTION 5 – Nexcess
Our store is hosted on Nexcess’ Servers, which provide us with our online e-commerce platform allowing us to sell our products and services to you. Your data is stored through Nexcess' data storage, databases and the general Magento application that we use. Nexcess stores your data on a secure server behind a firewall.
Direct Payment Gateway Payments:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information, you may also want to read Nexcess' Terms of Service or Privacy Statement.
SECTION 6 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors (like PayPal), have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Links
When you click on links on our store, they may direct you away from our Site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Google analytics: Our Site uses Google Analytics to help us learn about who visits our Site and what pages are being viewed.
SECTION 7 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted and connected to a token so that none of your sensitive data is stored permanently. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 8 - COOKIES
The following is a list of cookies we use for your reference if you choose to opt-out of cookies on our site.
â—¦_session_id, unique token, sessional, Allows Magento to store information about your session (referrer, landing page, etc). â—¦_secommerce_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits â—¦_secommerce_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. â—¦cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. â—¦_secure_session_id, unique token, sessional â—¦storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. â—¦PREF, persistent for a very short period, Set by Google and tracks who visits the store and from wheren
SECTION 9 - AGE OF CONSENT
By using this Site, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your state, province, or country of residence and you have given us your consent to allow any of your minor dependents to use this Site.
SECTION 10 - TERMS OF USE
Please also visit our Terms & Conditions page, which explains other terms and conditions governing our site.
SECTION 11 - QUESTIONS & FEEDBACK
We welcome your questions, feedback and concerns about our Privacy Policy. Additionally, if you would like to access, correct, amend or delete any personal information we have about you or simply want more information, please send an email to contact@brassandburl.com.
Please also visit our Terms & Conditions page, which explains other terms and conditions governing our site.